Friday, June 6, 2014

LEADERSHIP LESSONS FROM THIS MONTH IN HISTORY


D-Day

 I’m blessed to be the daughter of not one, but two World War II veterans.  My father (who passed a couple years ago on June 6th) served in Patton’s 3rd Army, my mother as an Army nurse.  I’ve seen the power of organizations that have enjoyed strong leaders at the helm who served our nation, as well as organizations wise enough to learn take-away lessons from key moments in history.

     June 6 commemorates D-Day, marking the beginning of the Allied invasion of Europe during World War II.  The beaches of Normandy, France, were stormed in the largest amphibious invasion in history.  France was occupied by Nazi Germany and needed to be freed. 

     In a recent conversation about where D-Day took place, two of the history buffs participating in the discussion concluded that D-Day took place all over.  The planning took place in English and American board rooms.  The physical invasion took place in Normandy, France. 

     So, what does D-Day have to do with your leadership today?  Here’s a couple considerations.  First, what is occupying your workplace, right now, today that your people need to be freed from?  Is it excessive bureaucracy?  …lack of engagement?  Is your team so stuck in the day-to-day that critical foresight has not been developed. 

     The World Future Society in their 20 Forecasts for 2013-2025 (May 30, 2013), have sited the key ingredient of success going forward will be possessing foresight.  This is the skill that enables you to see opportunities, avoid threats, and chart the fastest path to your goals.  The question for you, as a leader, is what are you doing to develop this critical skill in your organization?  Is scenario planning part of your active discussions?  How much energy is invested in vision realization? 

     The next idea spurred by a consideration of D-Day:  Is the planning that takes place in your boardroom captured and embraced by team members?  Is the vision and strategic planning of your organization so clear that team members can take decisive, positive action?  Does what transpires in the executive suite set your team up for success or failure as they execute their duties?

                                                                Actionables from Great Leaders

“The house we hope to build is not for my generation but for yours.  It is your future that matters.  And I hope that when you are my age, you will be able to say as I have been able to say:  We lived in freedom.  We lived lives that were a statement, not an apology.” 
--Ronald Reagan

Application Challenge:  Are you building a business that will stand in the future?  Are you actively pursuing making your vision (statement) a reality?  Are those in your organization living their lives as statements rather than apologies?

“I neither ask nor desire to know anything of your plans.  Take the responsibility and act, and call on me for assistance.”
--Abraham Lincoln to General Ulysses S. Grant, 
on his Appointment to command the Union Armies, 1864

Application Challenge:  What type of delegator are you?  Do you trust and empower? 

“A sense of humor can be a great help – particularly a sense of humor about (oneself).  William Howard Taft joked about his own corpulence and people loved it; it took nothing from his inherent dignity.  Lincoln eased tense moments with bawdy stories, and often poked fun at himself – and history honors him for this human quality.  A sense of humor is part of the art of leadership, of getting along with people, of getting things done.”
--Dwight D. Eisenhower

Application Challenge:  When’s the last time you had a good laugh (on yourself)?  Commit to adding laughter to your life and the lives of those you lead.

“The time to take counsel of your fears is before you make an important battle decision.  That’s the time to listen to every fear you can imagine!  When you have collected all the facts and fears and made your decision, turn off all of your fears and go ahead!”
--Gen. George S. Patton

Application Challenge:  We are living in a change culture.  We’re surrounded by change on all sides.  In what situation do you need to take counsel, make a decision, and act?

Sunday, June 1, 2014


THE FIGHT OF YOUR LIFE


                  MILLION DOLLAR LESSONS 
                    FOR TODAY’S LEADERS
    
Fellow Leader--
I love the month of June!  It marks the mid-point of our calendar year -- how are you doing 6-rounds into the year?  Many of you know, I am a big boxing fan, so for me it also represents a celebration of one of my favorite past-times -- The Florida Boxing Hall of Fame Weekend.  The weekend of events celebrates the greats of the sport and encourages young warriors.

So, this month's e-Mel is a throwback a good friend asked me to share -- one focused on lessons from the ring and how a leader can find him/herself TKO'd. 
Hope you enjoy a knockout month.
    
Here's a great fight film provides powerful lessons for leaders.

    “Instead of running from pain, 
   in boxing you step into it.” 
–F.X. Toole, Million Dollar Baby
7 Academy Award Nominations, 4 Oscars. 

Application:  What ‘pain’ have you been running from in your business?  You continue to run, but it’s still there!  What’s the issue you need to turnaround, face, and step into, head on?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

“You cannot call yourself an actor 
(or leader) if you’re not listening.”
 Morgan Freeman, on his role in Million Dollar Baby.

“Listening is everything.” 
– Hillary Swank

                                                                      
Application:  Do you believe listening is everything?  Do your actions support your belief?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

One of the peripheral characters in the movie, ‘Danger’ was a 100-pound weakling, misfit, lacking a firm grasp of reality; this individual had no/low skills, in fact ended up getting himself hurt badly, yet at the end there is a nice surprise... 

Application:  Do you have such peripheral characters in your organization?  Who’s the ‘Danger’ in your organization – they’re low skilled, lacking a grasp of reality, under-performing, yet have been allowed to malinger?  What steps will you take to address your ‘Danger’?

    Recently, one CEO quite indignantly shared,, “You think we’d invest in training and developing them!?”  He was referring to employees filling service roles within his Fortune 500 organization.  He continued, “Mel, it’s a low skill/low wage role.  It’s not critical.”  What this CEO failed to realize was it is this level of employee that has the most direct and profound interaction with his customers. 

    The point:  If you don’t want to invest in your ‘Dangers’, eliminate them from your team.  Remember the maxim, “We are only as strong as our weakest link.” 

    What significance do you think there is in the character’s name being ‘Danger’?  By not addressing the ‘Dangers’ in your organization, there’s a great cost in terms of time, dollars, and human resources.  So, who’s your ‘Danger’ and what are you going to do about it?

HOW CEO’S GET TKO’D

    It’s a common belief that CEOs get fired because of financial performance.  But that’s wrong, according to a study by Leadership IQ.  It found that 31% of CEOs get fired for mismanaging change, 28% for ignoring customers, 27% for tolerating low performers, 23% for denying reality, and 22% for too much talk and not enough action. 

    The 4-year study interviewed 1,087 board members from 286 public, private, business and health care organizations that fired, or otherwise forced out, their chief executive.

    Upon completing the 1,087 interviews, responses were compiled and distilled the most common answers to the open-ended question:  “So why did the CEO really get fired or forced out?”  The top five responses:
  1. Mismanaging change (31%): Virtually every organization interviewed indicated they were undergoing, or had recently undergone, a change initiative.  However, half of board members said that their change initiative did not go well.  Most pointed to a failure on the CEOs part to properly motivate employees and managers, and more specifically, to adequately sell the need to change course.
  2. Ignoring customers (28%):  Board members said their test for whether the CEO was sufficiently engaged in the business was the extent to which they evidenced intimate knowledge of customers, customer needs and developing trends. 
  3. Tolerating low performers (27%):  Board members shared that when CEOs allowed an obvious low performer to linger (without any improvement or discipline) it destroyed the CEO’s credibility and made it politically difficult for them to hold others accountable. 
  4. Denying Reality (23%) When board members felt that they were closer to the market and customers than the CEO, the CEO was ousted.  Board members said they would rather have bad news and a plan to fix it, than they would no news or sugarcoated news.
  5. Too much talk, not enough action (22%) Walking the walk is more important than talking the talk.  Boards want tactical plans for the who, what, when and where, as well as evidence of implementation.